Privacy Policy

Introduction

HealthWell Wounds ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Purchase products or services

  • Sign up for our newsletter

  • Contact our customer service

  • Participate in surveys or promotions

  • Submit inquiries through our contact forms

This information may include:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment information

  • Medical history and information

  • Insurance information

  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage of our website, including:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Pages visited

  • Time and date of your visit

  • Time spent on those pages

  • Referring website addresses

  • Other diagnostic data

We may use cookies, web beacons, and similar tracking technologies to collect this information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services

  • Process and fulfill your orders

  • Communicate with you about products, services, offers, and promotions

  • Respond to your inquiries and provide customer support

  • Monitor and analyze usage patterns and trends

  • Detect, prevent, and address technical issues

  • Protect the security and integrity of our website

  • Comply with legal obligations

  • Fulfill any other purpose for which you provide the information

Disclosure of Your Information

We may disclose your personal information to:

  • Our subsidiaries and affiliates

  • Service providers and contractors who perform services on our behalf

  • Healthcare providers and facilities as necessary for your treatment

  • Insurance companies and other payers to process claims

  • Business partners with whom we jointly offer products or services

  • Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets

  • Law enforcement or government agencies when required by law

  • Any other party with your prior consent

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to request deletion of your information

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us immediately.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They help us analyze website traffic and customize content to better serve your needs.

Types of Cookies We Use:

  • Essential cookies: Necessary for the website to function properly

  • Analytical cookies: Help us understand how visitors interact with our website

  • Marketing cookies: Used to deliver relevant advertisements and track marketing campaigns

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

5636 W. Fullerton Ave.

Chicago, IL 60639

Email: admin@heathwellsc.com Phone: 312-857-3079

Last Updated

This Privacy Policy was last updated on April 24, 2025.